Shipping policy
Store Policy: Order Production and Shipping
Thank you for choosing Vendetta Noir for your shopping needs. We are committed to providing you with high-quality products and exceptional service. Please take a moment to review our store policy regarding order production and shipping.
1. Order Production:
- All orders are custom-made upon receipt. We do not maintain a pre-made inventory to ensure that each item is crafted with care and attention to detail specifically for you.
- Our dedicated team works diligently to fulfill orders promptly while maintaining our high-quality standards.
2. Separate Packaging:
- Due to the nature of our production process and to ensure the safe delivery of your items, some orders may be shipped in separate packages.
- Rest assured that this does not affect the quality or integrity of your order. Each package is handled with care to ensure all items arrive safely.
3. Shipping Timeline:
- Orders are typically processed and shipped within 7 to 12 business days after the order is placed.
- Please note that business days do not include weekends or public holidays.
- Once your order has been shipped, you will receive a confirmation email containing tracking information so you can monitor the progress of your delivery.
4. Shipping Methods:
- We offer various shipping methods to accommodate your needs, including standard and expedited shipping options.
- Shipping costs and delivery times may vary depending on the selected shipping method and your location.
5. International Orders:
- For international orders, please be aware that customs clearance procedures may cause additional delays beyond our control.
- Any customs duties, taxes, or fees incurred are the responsibility of the customer.
6. Order Modifications and Cancellations:
- As orders are custom-made, modifications or cancellations are subject to our discretion and may not always be possible once production has commenced.
- Please contact our customer service team as soon as possible if you need to make changes to your order.
7. Customer Satisfaction Guarantee:
- Your satisfaction is our priority. If you have any concerns or issues with your order, please don’t hesitate to contact us. We are here to assist you and ensure that your shopping experience with us is a positive one.
By placing an order with Vendetta Noir, you agree to abide by the terms outlined in this policy. We appreciate your understanding and cooperation.
If you have any questions or require further assistance, please don’t hesitate to reach out to our customer service team.
Thank you for choosing Vendetta Noir!